Tag: airports

  • Somehow, the Dog Situation on Airplanes Has Gotten Even Wilder

    Somehow, the Dog Situation on Airplanes Has Gotten Even Wilder

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    But now in-cabin pets are subject to the same kind of strict entry requirements—and paperwork—as pets in cargo holds, with special attention paid to vaccination records from 96 countries with high risk of dog rabies, including China, India, Indonesia, Nigeria, Brazil, and Mexico.

    For Kimberly Graner, the chief operating officer of pet boarding and pet shipping businesses Kennel Club LAX and Tailwind Global Pet, the rule changes have led to lots more time negotiating with foreign representatives about vaccination records. The new rules changes are important, she says, but it’s taken time for airlines, passengers, and global government workers to adapt. “I foresee even more changes in the next year,” she says.

    Airlines Play Cat(and Dog)ch-Up

    More change is saying something. In 2020, the US federal government began to take a stronger stance on pets in the passenger cabin when it started to crack down on passengers using improperly obtained “emotional support” status to transport their pets on airlines. The rules were prompted by a flurry of complaints about pet misbehavior in the air and by media reports of the less-than-traditional support animals that had taken to the sky. Perhaps you remember the emotional support peacock, or the emotional support squirrel, or the (truly tragic!) tale of the emotional support hamster. These guidelines restrict free, in-cabin access to properly trained support animals, and require specific forms to be completed days before a flight.

    Many US airlines now permit smaller pets to travel in kennels in a cabin for a fee—though those fees have changed, too. In April, United Airlines raised its in-cabin pet prices by $25, to $150.

    A United spokesperson, Charlie Hobart, declined to answer questions about the fee change, but wrote in an email that “our in-cabin pet fees are fairly typical for the industry.” (Fees generally range from $95 to $150 per flight.)

    American Airlines, meanwhile, shifted its policy to allow those who travel with pets to bring more baggage on their flight. In a written statement, Timothy Wetzel, a spokesperson for American Airlines, wrote that the company “made the change to provide a more convenient and comfortable experience to customers whose pets fly American.”

    dogs on a plane

    Dogs get comfy on a Bark Air flight.

    Photograph: Joe Gall; BARK Air

    In the flying pet chaos, the dog product company Bark has sniffed out a business opportunity. In May, the company launched Bark Air, an airline for dogs, which uses charter flights to transport dogs (and sometimes their owners) on two routes, between New York and Los Angeles and New York and London. So far, the service has transported some 266 dogs on 33 flights, with trips costing $6,000 for the Los Angeles route and $8,500 to travel to the UK.

    Bark Air’s trips are “dog-first,” says Dave Stangle, Bark’s vice president of brand marketing, with pooch-friendly touches including treats, custom “calming” doggy blankets and pillows sprayed with pheromones, an in-flight “just in case bag” (with pee pads and cleaning materials, just, you know, in case), and a complimentary dog spa service, complete with warm towel and nose balm (it’s drying up there!) at the conclusion of each trip.

    Despite all the changes, Stangle says Bark only expects interest in pet flight to go up. “We do see a future where traveling with your dog is the same as traveling with your child,” he says.

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  • The EU Has New Carry-On Luggage Rules. Here’s What to Know Before You Fly

    The EU Has New Carry-On Luggage Rules. Here’s What to Know Before You Fly

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    If you’re taking a flight to any country that’s a member of the European Union—and there are 27 of them—then there are some updated carry-on luggage rules you need to make yourself aware of before you turn up at the airport. When you pass through security, agents will ask you to remove liquids and electronics from your carry-on so they can be scanned.

    In theory, these rule changes are only temporary: They’re a stopgap solution while we wait for the next generation of security scanners to go fully live. The implementation of these C3 scanners, which can properly analyze liquids and electronics so they don’t have to be taken out of your hand luggage, has been delayed beyond the original June 2024 deadline.

    The official implementation date for these new carry-on baggage rules is September 1, 2024, so they are already in effect. There’s no fixed date as to when they will be relaxed, because there are a lot of factors at play. It’s likely the rules will be in place until at least the middle of 2025.

    Which Airports Are Affected?

    To be clear, these aren’t brand-new rules for your carry-on luggage. What’s happening is that EU airports are reverting to the previous set of rules about what types of things need to be taken out of your carry-on for inspection when you pass through security.

    All airports in EU countries are affected, as are some airports in the UK (including Heathrow, Gatwick, Stansted, and Manchester) and airports in Iceland, Switzerland, Liechtenstein, and Norway.

    Strictly speaking, only airports that have C3 scanners installed should be rolling back their rules; other airports that never installed the C3 scanners have continued to follow the old procedures. The rollout of the new tech has been costlier and taken longer than expected, and there are still bugs in the system—so the old security rules are once again required.

    Officially, it’s a “tech issue” with the new equipment: Although the machines have been installed in a number of airports, it seems their scanning capabilities aren’t quite up to the high level required. While that gets sorted out, the scanners can’t be relied upon to spot dangerous contents in luggage.

    Considering getting items in and out of bags always takes time, and bearing in mind that some passengers aren’t going to know exactly what they’re supposed to be doing, you might want to leave some extra time in your schedule to allow for queues and delays.

    What Are the Rules?

    To guard against the threat of explosives, all liquids and electronics will need to be taken out of bags and scanned separately. In addition, liquids should be inside containers no bigger than 100 milliliters (3.4 liquid ounces) and are to be placed in a clear plastic bag of around 20 x 20 cm (7.9 x 7.9 inches).

    This “100 ml rule” applies to all liquids, including (but not limited to) drinks, semiliquid foods like soups, cosmetics and toiletries, sprays, toothpaste, shower gel, hair gel, and contact lens solution. As usual, these liquids and typical electronics can be put in your checked luggage with no issue.

    Exceptions to the 100-ml rule are sometimes made for those traveling with small babies and for those with special dietary and health requirements (including people who need to carry medication). If you fit into these categories, you must check in advance with the airport, and if you’re taking medication with you then you may need a doctor’s note.

    For seasoned travelers, this is all going to be pretty familiar—but hopefully, as the new baggage scanners start to come online, the security checkpoint process at airports should become more streamlined and faster overall. If you’re in any doubt about the rules, check with your airline and the airport involved close to the time you’ve traveling.

    Finally, a note on something that isn’t changing, at least not yet: While there have been rumors that the EU is going to apply rules on standardized case sizes for carry-on luggage, nothing has been decided. The idea has been discussed, but for the time being there’s no single size standard.

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  • Waymo Is Picking Up at the Airport. That’s a Big Deal

    Waymo Is Picking Up at the Airport. That’s a Big Deal

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    On Tuesday, Alphabet’s self-driving vehicle developer Waymo said it would begin operating all-day, curbside pickups and drop-offs at Phoenix Sky Harbor International Airport in Arizona. The announcement came with little fanfare—a post on X. But it signals that after years of delay, self-driving vehicles might be (literally) moving in the right direction.

    The new curbside airport service sends a good signal about Waymo’s business, says Mike Ramsey, an automotive analyst with Gartner. “The airport is the primary destination and departure point for any sort of mobility service, whether it’s a cab, shuttle bus—or an autonomous robocab,” he says. Almost a decade ago, then-upstarts Uber and Lyft fought hard to gain access to airports. Less price-sensitive business travelers, families lugging bags, and anyone who doesn’t want to spend to park at the airport all want easy-to-access rides, making it an ideal place to base a taxi service.

    Even before all-day curbside service began, the airport was Waymo’s most popular destination in Phoenix, says Brad Gillette, Waymo’s market lead in the city. Waymo has operated self-driving vehicles in Arizona since 2017, and began offering rides to Phoenix’s airport at the end of 2022. For the first year of service, passengers could only get picked up and dropped off from the stations along the airport’s “Sky Train”—areas with less intense traffic. Late last year, Waymo began to offer nighttime curbside service between 10 pm and 6 am, also periods in which the airport was less hectic. Now, the service is open anytime, to anyone who downloads the company’s Waymo One app.

    The company says it has served nearly 100,000 rides to and from the airport since it first started its station service nearly two years ago, and is now serving thousands of travelers per week.

    The airport departures and arrivals curbs are also a really difficult place to drive. Cars pulling in and out, hunting for passengers, operating in tight spaces—this sort of thing is hard enough for a human. Gillette says it took Waymo a year of testing to ensure the company’s technology “can predict and react appropriately, with a certain level of assertiveness, in order to pull into the right place at the right time.”

    Waymos will pick up and drop off from designated terminal rideshare and electric vehicle pickup areas, Eric Everts, a public information officer for the Phoenix Sky Harbor International Airport, said in an email. Through Waymo’s app, passengers will be given specific dwell times to load into vehicles, and the cars will leave them behind if they don’t hit the deadline, Everts wrote—implying that traffic cops won’t have to hassle the driverless vehicles to move along.

    Bumpy Ride

    Last summer, curbside pickup and dropoff became a point of contention as Waymo and competitor Cruise both applied to begin full-time paid passenger robotaxi service in San Francisco—to, basically, officially take on Uber and Lyft in the city where those services were born. In letters to the regulator overseeing the permitting, the city of San Francisco said it was concerned that robotaxis weren’t pulling close enough to curbs to pick up and drop off passengers.

    For California regulators, who control autonomous vehicle operations in the state, the concern wasn’t much of a sticking point: A commission approved the permits in August 2023 . (Cruise has since had its permit to operate rides in the state revoked, after state officials alleged the company concealed details of an incident in which an autonomous vehicle dragged a pedestrian some 20 feet.) But for some city officials and residents, robotaxis’ behavior at the curb was enough to say, no thanks.

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  • Catching a Flight? Here Are 5 Tips to Make Travel Easier

    Catching a Flight? Here Are 5 Tips to Make Travel Easier

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    It’s fairly common to experience some pre-flight jitters, especially if it’s been a while since your last plane trip. What if you forget an important document at home? What if you get lost at the airport and miss the flight? What if you fart while the plane is in the air and everyone turns around to look at you with disgust?

    Well, I’m not sure how to help you out with that last concern, but I can pass along some good advice to keep you calm in anticipation of your next trip. As someone who has flown tens of thousands of miles over the past few years, I do feel qualified to share some hard-earned tips that will help you handle long-distance travel.

    Keep Your Documents on You and on Your Phone

    You already know to carry your photo ID and/or passport and anything else your destination requires. But before you leave, take photos of all your documentation and keep the photos in your phone. Make sure the photos are clear and easy to read, and back them up to the cloud if you can. That way, if something happens to your physical documents, you have a record of them. For even more peace of mind, email the photos of your documents to yourself so there’s yet another place to access them if your phone is damaged or lost. Also, some destinations may require proof of vaccinations, so carry those documents (and photos of them) as well.

    Tag and Track Your Bags

    AirTags and similar devices are a great way to keep an eye on your luggage when it’s not with you. I put an AirTag in my purse, my backpack, and all of my checked bags, so every time I travel, I can see where my stuff is and how close it is to me.

    This was especially helpful when my checked bags were left behind on a flight from the US to Australia; I could see the bags on a map still sitting at my home airport, I could see when they arrived at my airport in Australia, and I could show the baggage agents that my bags were nearby when I went looking for them in the terminal. As panic-inducing as it can be to arrive somewhere without your luggage, it helps so much to be able to at least see where your suitcases are at any given time, even if they are thousands of miles away.

    I did eventually get mine returned to me after much back and forth with the airlines, and the AirTags gave me the confidence to keep pushing for action until I had my bags in hand again.

    Bring Multiple Adapters That Work in Your Destination

    If you’re traveling to another country, there’s a good chance that the plug sockets in that country don’t match the ones you’re used to. Many hotels and airports now have USB charging ports built into their plug sockets, but just in case, research what plugs your destination country uses and get a few adapters. We have some suggestions here.

    Yes, a few; bringing just one can mean a lot of frustration as you shuffle your devices back and forth between the one usable plug. I usually travel with three adapters, but even then, I’ve been known to wish for more. You can’t be too prepared to plug things in.

    Make Sure You’re Not Carrying Contraband

    When I first came to Australia, I learned that this country has some pretty strict requirements for entry, including a ban on many types of food and agricultural products. Even loose dirt left on one’s boots from a trip to a farm can be a source of contaminants to the local flora and fauna.

    Make sure that you’re not accidentally bringing things with you that will result in delays and confiscations at customs. This might include seeds, nuts, dairy, meat products, plant life, herbs, and rocks or dirt. Make sure your medications are in prescription bottles with your name on them, and make sure your medication is not banned at your destination. Each country has its own list of prohibited items, and those lists change frequently, so be sure to check the tourism or state department website of the country you’re visiting before you go.

    For example, Customs and Border Protection in the United States maintains a list of prohibited and restricted items for anyone entering the US and links to other departments if permits are required. When in doubt, leave it at home; there are few things as frustrating as a lengthy wait at customs after a 15-hour flight.

    Pack Your Carry-On for Easy Access

    My carry-on backpack has the same things in it almost every time I fly: my laptop, my charging cables and a charging brick, a bottled drink, a change of clothes, a few toiletries, some snacks, tissues, gum, a book, and earphones.

    Some of that I will want to access on the plane. Some of it will not be touched for the entire flight. With limited underseat space and a deeply rooted desire to not bother the people around me with my bending and yanking, I’ve developed a method for reaching the things I need the most. The outer pouch of my backpack, which is the easiest to get to, holds the tissues, gum, snacks, and charging cables. The inner part of the backpack is packed with the items I will most likely want at the top, easiest to reach.

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